Questions to Ask Before Paying an Application Fee
Stop wasting money on non-refundable fees. Learn the exact questions to ask a leasing agent before you hand over your credit card.
Why this matters
Application fees typically run $30–$75 and are almost never refundable. If a property has a blanket policy that automatically denies applicants with your background, paying the fee only funds a denial. Five minutes of questions can save you hundreds of dollars across a housing search.
The questions to ask
Call or email the leasing office before applying and ask directly:
- "Do you have a blanket policy that automatically denies applicants with a felony conviction (or eviction, or a credit score below a certain number)?"
- "Is screening done by an automated system, or does a person review each application?"
- "How far back does your criminal and eviction lookback period go?"
- "Would a co-signer, larger deposit, or additional references change the outcome?"
- "Can I submit an explanation letter and supporting documents with my application?"
Reading the answers
Clear, specific answers are a good sign — the property screens individually. Vague answers like "everyone is welcome to apply" often mean the agent earns the fee either way. Be transparent about your situation up front; a property that will deny you is better discovered before you pay.
Need Direct Assistance?
If you're struggling to find flexible properties, submit your information through our platform. We'll review your situation and try to connect you with relevant resources in your area.
Request Housing HelpRequest Housing Help
Tell us where you want to live and we will review your request and point you toward relevant housing resources. This is not a rental application, and approval is never guaranteed.